Privacy Policy

Effective Date: January 2026

This Privacy Policy governs the online information practices of Shan Renae Management Co. LLC, doing business as Shan Renae Collections (“Company,” “we,” “our,” or “us”). It explains the types of information we gather when you visit or use shanrenae.com (the “Site”), and how we use, share, and safeguard that information.

This policy does not apply to information collected offline, including at live events, via telephone, or through the mail.

By using the Site, you agree that your use and any dispute regarding privacy is governed by this Privacy Policy.
We reserve the right to modify this policy at any time. Updates will be posted to this page and the “Effective Date” will be revised. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

How We Collect Information

We collect two types of information from users:
(1) Information you voluntarily provide
(2) Information automatically collected

Information You Voluntarily Provide

Users may provide personal information when:

Registering on the Site

Subscribing to communications

Booking appointments

Purchasing products or services

Signing up for events or programs

Sending us a message or inquiry

This may include:

Name

Email address

Mailing address

Telephone number

Payment information (processed through secure third-party gateways)

We only receive the data that you voluntarily submit.

Automatically Collected Information

As you browse the Site, we may automatically collect:

IP address and device information

Browser type and operating system

Cookie data

Usage patterns and page view statistics

Time spent on pages

Referral URLs

We may also use:

Cookies (small files stored on your browser)

Web beacons or pixel tags

Analytics tools

These help us understand user behavior, improve Site performance, personalize content, and track trends.

How We Use Your Information

We may use collected information to:

Operate, maintain, and improve the Site

Process transactions and deliver purchased services

Send appointment confirmations and reminders

Tailor content, advertising, and offers

Share educational content, newsletters, or promotions

Respond to customer service inquiries

Detect or prevent fraud or misuse

By providing your email address, you agree to receive transactional and marketing communications.
You may unsubscribe from promotional messaging at any time using the opt-out link in emails.

Sharing Your Information

We may share your information with:

Service providers and contractors who assist our business (host servers, email tools, scheduling platforms, payment processors)

Advertising or social media platforms for targeted marketing

Third-party partners involved in delivering content or services

Law enforcement where required by law

Successors in the event of a merger, sale, or business transfer

We do not sell your personal information.
However, we reserve the right to share aggregated, non-personally identifiable information for business purposes.

Any third parties accessing your data must protect it and comply with applicable privacy laws.

Third-Party Tools & Tracking Technologies

Google Analytics

We may use:

Google Analytics

Remarketing/retargeting

Demographic & interest reporting

Display Network integrations

Google and third-party vendors may use cookies and identifiers to track your behavior across websites for analytics and advertising purposes.

Users may opt out here:
https://www.google.com/settings/ads
or via the Network Advertising Initiative:
https://optout.networkadvertising.org

Facebook / Meta

If you interact with our Facebook assets, we may collect data permitted under their policies.

We comply with:

Facebook advertising data terms

Meta Business Tools privacy requirements

Ad data is shared only with authorized staff or vendors supporting our ad operations.

Children’s Privacy

This Site is not directed to children under age 13.
We do not knowingly collect personal information from children under 13.

If we learn we have unintentionally collected such data, we will delete it.
We will never require a child to provide personal information as a condition of accessing the Site.

HIPAA & Health Information

The Site may reference wellness, nutrition, or functional health concepts.
This Site does not:

Practice medicine

Diagnose or treat conditions

Create a provider-patient relationship

If you become a client of one of our medical or coaching services, applicable HIPAA-compliant procedures apply outside of the Site, and you will receive the appropriate forms at that time.

How We Store & Protect Your Information

Your information may be stored on secure third-party servers supporting Site operations.
Only authorized personnel and contractors may access data for legitimate business use.

Every marketing email includes an unsubscribe link, allowing you to remove yourself from future communications.

Your Rights

Depending on your location, you may have the right to:

Access the data we hold

Request corrections or updates

Request deletion (“right to be forgotten”)

Withdraw consent to marketing messaging

EU and EEA users may email us for GDPR-related requests.

Changes to This Policy

We reserve the right to update this Privacy Policy without notice. Changes will appear on this page.

Contact Us

If you have questions about this policy, please contact:

📧 [email protected]